Available services
Access right PRO Access right USER Remote monitoring Enterprise Priority Tech Support
Managing an automation
Create new automation Replacing device data Invite Users Allowed users Modify automation data Advanced menus Advanced menus - enterprise settings Command configuration and monitoring Updating Firewall
Simply Connect PRO App tutorial
Dashboard Description MANAGING AUTOMATIONS PENDING AUTOMATIONS EVENT CALENDAR FW DOCUMENTS ARCHIVE SERVICES CUSTOMERS SETTINGS MENU HELP
Is there training available on FAAC products?
FAAC offer free training at our Basingstoke headquarters for all our account holders. We run a calendar of courses throughout the year please contact Sue HIrdle in our office for more details - 01256 318100
What type of solutions do FAAC offer?
We offer automation equipment for a wide range of applications, from gates, barriers, garage doors to automatic doors and bollards. We have a product to suit your requirement
I don’t have an account with FAAC, how do I purchase FAAC equipment?
If you work within the industry please give us a call on 01256 318100 . Alternatively we have a list of authorised installers who you can locate using our installer locator
I’d like to automate my gates, who do I need to contact?
Please use our locate an installer service they will be able to advise on the best approach for your automation system.
Is there a technical helpline?
Yes, its 01256 318111
Can I order products online?
If you have an account with FAAC you are able to log in to our online ordering portal, please contact marketing@faac.co.uk to get login details.